West Springfield, MA
With wireless
technology extended to its cocktailing services through the use of hand-held
point-of-sale devices, the Red Lion Inn showcases how mobile technology is
improving operational efficiencies -
Applied
Software Technologies, a leading provider of collaborative and
mobile solutions announced today its implementation of WiFi high speed
Internet access at the historic Red Lion Inn in Stockbridge, Massachusetts.
The Red Lion Inn, a full service hotel, is one of the few remaining
American Inns in continuous use since the 18th century.
“The
Red Lion Inn has a long tradition of welcoming its guests with traditional
country elegance and hospitality,” said David Durfee, Director of Marketing
at the Red Lion Inn. “At the same time, we want to offer our guests the same
modern conveniences they would expect at any first-class hotel. Wireless
Internet service is an increasingly important component of this approach.”
In
addition to high speed Internet access throughout the Inn, wireless
technology was extended to the Inn’s point-of-sale system. Using hand-held
devices, wait staff are now able to take and enter orders from the Inn’s
open porch and lawn, without traversing back inside through the lobby and
dining room simply to place an order. The devices helps wait staff serve
their customers more quickly and effectively, while reducing traffic flow
through public spaces.
“The
Red Lion is a distinctive property that has really set a standard for
gracious hospitality in the Berkshires,” said Edward Garibian,
President of Applied Software Technologies. “Their decision to move to
wireless Internet for their guests will help them continue to attract the
ever important and discerning business traveler. In addition, by
mobile-enabling and their point-of-sale and business systems, they have
opened up whole arena of opportunities to improve operational efficiencies.
To see that kind of return is a very exciting story for any business,”
Garibian added.
Cisco
Systems’ Airespace co-branded products were chosen for their reliability,
scalability, and multiple pathway structure to accommodate the
multi-functionality of the infrastructure. The Cisco infrastructure will
help insure that guests receive reliable and high speed service - and at the
same time insure the security of the Inn’s business information.
In
the future, the Inn plans to incorporate wireless technology into its food
and beverage inventory process by using hand held devices to scan inventory
information from its multiple storage areas throughout the facility.
About Applied Software
Technologies -
Applied Software
Technologies is a leading provider of collaborative and secure mobile
technology solutions. For over fourteen years, Applied Software has been
implementing innovative IT systems that offer reliability and security. We
serve our clients by intelligently capitalizing on leading technologies,
while keeping our eyes diligently focused on our clients’ business goals and
information resources. For more information, visit
www.appliedst.com
About the Red Lion Inn
- A charter member of Historic Hotels of America, The Red Lion Inn has
been providing food and lodging to guests for over two centuries. It offers
108 antique-filled rooms and suites, formal and casual dining with an
emphasis on local ingredients and contemporary regional specialties, and a
pub with nightly entertainment. The flagship Country Curtains store and The
Red Lion Inn gift shop are located at the inn. For more information or to
make reservations, contact 413-298-1690, or visit
www.redlioninn.com.
For Further Information, please contact:
Lenna
G. Kaligian at (617) 304-4901, or lenna@appliedst.com
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